Careers

Join the Allied Automotive Family:Careers in Allentown, PA

Being part of Allied Automotive means joining a family that’s driven by purpose and powered by people. In Allentown, PA, we’ve created a hub of innovation and growth, where every team member plays a vital role. If you’re ready to take the next step in your auto repair career, this is the place to make it happen.

Building Success ThroughA.C.T.I.O.N.: Allied’s Core Values

At Allied Automotive, our core values are the foundation of everything we do. They are the fuel on our road to success:

A

Accountability

We maintain accountability.

C

Commitment

(Integrity) We do the right thing.

T

Teamwork

(Respect) We treat everyone with respect.

I

Initiative

(Growth) We’re growth-oriented.

O

Optimism

(Fun) We have fun while keeping it real.

N

Nurture

(Advocacy) We put our clients’ interests before our own.

Why Work atAllied Automotive?

Allied Automotive isn’t just a place to work—it’s a place to grow. From our supportive team environment to opportunities for ongoing education, we’re committed to helping our employees thrive. By joining us, you’ll be part of a company that values your contributions, rewards hard work, and fosters personal and professional development.

Benefits of Working atAllied Automotive

We understand that a happy team leads to satisfied customers. That’s why we offer competitive benefits to support our employees and their families:

401k with Company Match: Secure your future with our employer-sponsored retirement plan.
Medical, Dental, and Vision Insurance: Comprehensive coverage to keep you and your loved ones healthy.
Paid Training: Advance your skills with access to ongoing education and certifications.
Generous PTO: Enjoy work-life balance with vacation time from day one. We understand that a happy team leads to satisfied customers. That’s why we offer competitive benefits to support our employees and their families.
Generous Paid Holiday Schedule: Spend quality time with family and friends on major holidays. Paid holidays off are part of our benefits. Additionally, when we’re meeting our goals and it makes sense for the schedule, we often extend holiday breaks by adding extra paid days around the holiday. It’s our way of showing appreciation for your hard work and dedication.
No Flat Rate: While financial incentives are important, we recognize that the days of flat rate making sense are long over. We work as team utilizing each others strengths and sharing knowledge with one another. When our team wins we all win, it’s the collective power of our team members that make us who we are.
No Weekends: We work hard to take care of our clients Monday-Friday. Weekends are you time to spend with family and friends. Having a full weekend and time to relax and refresh is key to our success and your sanity.

Be Part of Allied Automotive'sCommunity-Focused Team

At Allied Automotive, we’re not just about fixing cars—we’re about building relationships and giving back. We proudly support local charities like Camelot for Children, Pediatric Cancer Foundation of the Lehigh Valley and multiple youth sports associations. Our involvement with the Allentown West BNI and the Chamber of Commerce highlights our dedication to our community.

Join our team and become part of a company that values excellence, teamwork, and making a positive impact. If you’re ready to grow your career while contributing to a greater cause, Allied Automotive is the place for you.

What We’reLooking For

At Allied Automotive, we’re always seeking passionate individuals who share our commitment to excellence. While we’re not always hiring, we’re always excited to connect with talented professionals. If you’re interested in joining our team, here’s what we typically look for:

ASE Certification (preferred)
State Inspection and Emissions Licenses (preferred)
Strong work ethic and alignment with our core values
Relevant work experience and/or a resume

Currentjob Openings

Are you passionate about cars and committed to delivering exceptional service? At Allied Automotive, we’re more than just a repair shop—we’re a community-focused team dedicated to integrity, teamwork, and growth. We offer a supportive work environment where your skills are valued, and your career can thrive. Explore our job openings and become part of a team that prioritizes quality, collaboration, and putting clients first. Let’s drive success together!

Technician

Position: Auto Technician
Location: Allentown
Employment Type: Full-Time

Are you a skilled Auto Technician looking for a career with a reputable and growing auto repair shop? Join our team at Allied Automotive, where we prioritize quality, integrity, and a customer-first approach. We are seeking an experienced technician to help maintain our reputation for delivering top-notch service.

Responsibilities:

Perform accurate and high-quality repairs and maintenance on various vehicle makes and models.
Conduct thorough diagnostics and provide repair recommendations using the latest equipment and technology.
Complete Digital Vehicle Inspections (DVI) to document and communicate issues to service advisors and customers.
Stay up to date with industry best practices and new technologies through regular training.
Collaborate with the service team to ensure timely completion of repairs and customer satisfaction.
Maintain a clean and organized workspace following safety and shop protocols.

Qualifications:

Experience as an auto technician in a busy repair shop.
Proficiency in diagnostics, electrical systems, brakes, suspension, and engine repair.
Ability to use modern diagnostic equipment (e.g., Autel, Snap-On) and factory software.
Strong attention to detail and ability to follow processes thoroughly.
Commitment to delivering exceptional customer service and high-quality repairs.

What We Offer:

Competitive salary and benefits package (including 401K, health care, paid vacation).
Opportunities for ongoing training and career development.
A positive and team-oriented work environment.
Access to advanced tools and equipment.
No weekends and no flat rate.

If you are a passionate technician who takes pride in your work and enjoys being part of a trusted, community-focused business, we encourage you to apply today.

Service Advisor

Position: Service Advisor
Location: Allentown
Employment Type: Full-Time

At Allied Automotive, we believe that the key to exceptional customer service starts with the right Service Advisor. We are looking for a customer-focused individual who thrives in a fast-paced environment and can effectively communicate technical information to our valued customers. If you’re organized, detail-oriented, and passionate about delivering excellent customer experiences, we want to meet you.

Responsibilities:

Serve as the primary point of contact for customers, providing updates on vehicle status, service recommendations, and pricing.
Manage the scheduling of repair and maintenance appointments, ensuring timely completion and customer satisfaction.
Clearly communicate vehicle issues and repair needs to customers in a way they can understand.
Coordinate with technicians to ensure accurate diagnostics and efficient repair timelines.
Prepare detailed repair orders and estimates, gaining customer approval for services.
Maintain customer records and manage follow-ups to ensure repeat business and customer retention.
Act as a liaison between customers and technicians, ensuring that everyone is on the same page.

Qualifications:

Experience as a service advisor in an automotive repair shop or dealership.
Strong customer service and communication skills.
Ability to understand and explain complex technical issues to non-technical customers.
Familiarity with Digital Vehicle Inspections (DVI) and shop management software is a plus.
Exceptional organizational skills and ability to multitask in a fast-paced environment.

What We Offer:

Competitive salary with performance-based incentives.
Comprehensive benefits, including 401K, health care, and paid time off.
Ongoing training and career development opportunities.
A friendly and professional work environment.

If you’re passionate about cars and customer service, and you’re ready to work in a collaborative and supportive shop, apply today to join the Allied Automotive family.

Customer Experience Representative

Position Overview:

We are seeking a highly motivated and detail-oriented Customer Experience Representative to join our team. This role is vital in ensuring that our customers receive exceptional service throughout their entire experience with our company. The ideal candidate will be responsible for managing customer follow-ups, overseeing review management, and maintaining strong customer relationships to enhance satisfaction and loyalty.

Key Responsibilities:

Customer Follow-Ups:
- Proactively follow up with customers after service to ensure their needs were met and address any concerns promptly.
- Record and document feedback to improve service quality.
Review Management:
- Encourage satisfied customers to leave reviews on designated platforms.
- Respond professionally and promptly to customer reviews, addressing any concerns raised.
- Monitor online review platforms to maintain the company’s reputation.
Customer Relationship Management:
- Act as the primary point of contact for customers, ensuring their inquiries and issues are resolved in a timely manner.
- Build strong relationships by delivering personalized service and demonstrating empathy.
- Assist customers with scheduling appointments and providing service updates.
Customer Retention:
- Identify opportunities to improve customer retention by offering solutions and additional support when needed.
- Collaborate with team members to ensure a seamless and positive customer journey.
Team Collaboration:
- Work closely with service teams to address any follow-up actions required from customer feedback.
- Provide regular updates to management on customer satisfaction metrics and areas for improvement.

Requirements:

Strong interpersonal and communication skills, both written and verbal.
Excellent organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Experience with CRM tools and review management platforms is a plus.
Proactive problem-solving skills and a customer-first mindset.
Previous experience in customer service or a related field is preferred.

What We Offer:

Competitive compensation package.
Opportunities for growth and professional development.
A supportive and collaborative work environment.
Comprehensive benefits, including 401K, health care, and paid time off.

How to Apply:

If you are passionate about creating positive customer experiences and thrive in a service-oriented environment, we would love to hear from you! Please submit your resume and a brief cover letter outlining your experience and interest in the role.

How toapply

Full Name

Phone Number

Email Address

How many years of experience do you have?

Do you have a valid driver’s license?

Yes No

Are you ASE certified?

Yes No

What position are you applying for?

Do you have a PA state inspection and emissions license?

Upload Resume

Reach Out to Us

Ready to take the next step in your career? We’d love to hear from you! Text Allied Automotive at (610) 351-0020 or email service@alliedautomotiveservice.com to learn more about future opportunities. Together, we can build a workplace where your skills and passion thrive.

BOOK AN APPOINTMENT

Join the Allied Automotive Family:Careers in Allentown, PA

Building Success ThroughA.C.T.I.O.N.: Allied’s Core Values

A

Accountability

C

Commitment

T

Teamwork

I

Initiative

O

Optimism

N

Nurture

Why Work atAllied Automotive?

Benefits of Working atAllied Automotive

Be Part of Allied Automotive'sCommunity-Focused Team

What We’reLooking For

Currentjob Openings

Technician

Responsibilities:

Qualifications:

What We Offer:

Service Advisor

Responsibilities:

Qualifications:

What We Offer:

Customer Experience Representative

How toapply

Reach Out to Us

PERSONAL INFORMATION

VEHICLE INFORMATION

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